Dynamics 365 Customer Engagement

Three Pillars of a
Connected Microsoft CRM Practice

DStrategyTech delivers Dynamics 365 Sales, Customer Service, and Power Platform as an integrated practice — helping organizations sell smarter, serve faster, and build exactly what their business needs.

Dynamics 365 Sales
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Dynamics 365 Sales

Give your sales team the tools to manage relationships, move deals forward, and forecast with confidence.

  • Lead and opportunity management
  • Pipeline tracking, forecasting, and analytics
  • Outlook, Teams, and Microsoft 365 integration
  • AI-assisted insights and activity tracking
  • Custom workflows built on Power Platform
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Most Popular · Power Platform
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Power Platform

Build apps, automate processes, and publish portals — all connected to your Dynamics 365 data.

  • Canvas Apps for flexible, role-specific mobile and desktop experiences
  • Model-Driven Apps for structured, data-first business processes
  • Power Apps vibe coding — AI-assisted app development for rapid prototyping
  • Power Automate for end-to-end process automation
  • Power Pages for secure, external-facing web portals
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Dynamics 365 Customer Service
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Dynamics 365 Customer Service

Resolve faster, serve consistently, and build loyalty with a modern, data-driven service platform.

  • Case management and SLA configuration
  • Omnichannel and queue-based support models
  • Knowledge management and self-service enablement
  • Power Pages integration for external portals
  • Power Automate and AI copilot automation
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One Partner. Full Microsoft CRM Coverage.

From Sales pipeline to Customer Service operations to custom Power Platform solutions — DStrategyTech delivers across the full Dynamics 365 CE stack, with Microsoft MVP expertise and real-world implementation experience behind every engagement.

Pillar 1 D365 Sales
Pillar 2 Customer Service
Pillar 3 Power Platform